INTEGRITY POLICY
Platinumcolours.com protects your personal data, and we therefore attach great importance to protecting your privacy. This privacy policy explains and clarifies how we, as a data controller, process the personal data of our visitors and customers in accordance with (EU) 2016/279, the General Data Protection Regulation (GDPR). By using our website, you agree that your personal information is processed in accordance with this privacy policy.
WHAT IS PERSONAL DATA?
Personal data is information about an identified or identifiable natural person. It can be, for example, name, social security number, e-mail address, address, IP address or photos.
WHAT PERSONAL DATA DO WE COLLECT?
When you shop in our e-commerce, you provide personal data such as name, address, e-mail address and telephone number. The information is needed so that we can fulfill our agreement with you and deliver your goods. In cases where invoice payment or partial payment is used, social security numbers will also be collected. We also collect how our visitors use the website and the users experience the information, via your IP- address, information about your browser settings and how your operating system uses the pages. This information is processed with the support of balancing interests and is used for statistics and to develop the website’s content and functions.
PURPOSE OF PERSONAL DATA PROCESSING
The information we collect from you can be used for any of the following purposes:- Fulfilling agreements In order for us to be able to produce and deliver the item you purchased from us. We also need to save your personal data for payment, complaints, warranty matters and legal requirements.- Improve and optimize our website We constantly strive to improve the website based on your information and opinions. With the help of the information we collect, we can analyze the use and develop our website.- Customer communication The email address and mobile phone number you enter can be used to send information and updates about your order, product news, offers and other marketing.
RECEIVER OF THE PERSONAL DATA:
We do not sell or otherwise transfer your personal information to third parties. Exceptions are trusted suppliers who help us manage the website, run our business, deliver the goods you ordered. With these parties there are assistance agreements that regulate how the personal data may be used and how it must be protected. We may also share your personal information where we deem it necessary to comply with legal requirements or to protect our or others’ rights, property or safety. However, anonymized information collected from the website about visitors may be provided to third parties for marketing, statistics or other use. If your personal data will be shared with recipients other than those specified in this privacy policy, we will provide you with information about this when we collect your personal data and you give us your consent.
COOKIES
Cookies are small files that a website or service provider sends to your computer’s hard drive via the browser (if you allow) and that allow the website to recognize your browser and can retrieve and remember certain information. We use cookies to perform certain important functions and improve the user experience in our online store and compile statistics on traffic and communication on the website. Cookies are also used for communication purposes to improve our customer communications and to measure the website. Cookies tell us what the website’s users have visited, help us measure and target our advertising and marketing activities and search results via internet search engines and provide us with information about our users so that we can develop our online services. If you have activated cookies in your browser, your cookie information can be used to improve our communication with you via e-mail, newsletter and so on. You can also choose to turn off cookies in your browser and / or delete stored cookies in your browser. Please note that blocking cookies may affect the website’s functionality.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We only save your personal data as long as it is relevant to the purpose for which it was originally collected. We consider you an active customer up to 36 months from your last purchase. After this time, only information about you is saved based on legal requirements such as accounting law or tax legislation.
YOUR PERSONAL RIGHTS
You have the right to request an extract of what personal data we have about you by requesting a register extract in writing. This can be done free of charge once a year. You also have the right to request that incorrect information about you be corrected, as well as the possibility to request that we delete your personal information. You have the right to withdraw your consent to the processing of personal data at any time and to prohibit the use of your personal information for direct marketing. We are then obliged to cease processing except in cases where legal requirements exist. To submit a request, please contact us for more information. You have the right to submit any complaints about our processing of your personal data to the national supervisory authority.
CHANGES TO THIS INTEGRITY POLICY
Platinumcolours.com reserves the right to update or change this policy at any time and you should regularly visit this website to obtain the latest version. Last updated: 2023-08-26
HOW DO YOU CONTACT US?
If you have any questions regarding this privacy policy, our processing of personal data or want to contact us regarding your personal data, please contact us by email: info@platinumcolours.com